short walk

Just barely an hour walk outside, and my mind is being triggered by things happening around me.

I think, not everyone in the the service line understood what it means to smile to customer. Though we can see there's a lot of boards or posters or tags giving out to the front line, indicating they should smile at you, but do they really smile? A smile is something that should come out from your heart, not just to be put on the face. Maybe some people can fake it well. But a smile coming from the bottom of the heart, cannot be disguised.

I wondered do the customer service or the sales rep knows what their values are to the first time customer to their premise? Maybe day in and day out, they have been facing numerous customers, whom might be frequent buyers. But to those first time customers, their sincere help and smile is what that makes the day of the customers.

Sometimes, I do wonder, how long can you be passionate in your job? The first three months? The first year? It is when you are passionate about your job, that you really would give your best and also to do your best for your customers or end users. They, on the other hand, will feel it, too.

Before i ended my walk, I saw a showcase on some models of the cars. I wondered to myself. What does it means to have a good car? There are various car models being put on market almost every year or every quarter of they year. Features are getting greater and greater. Are these considered good car? One thought suddenly pops up. To me, good car are those driven by others, to pick me up. No matter what car model they are driving, as long as they are the one driving it for me, those are good cars! Well, cars are actually meant to be a mode of transport anyway. Why be too concerned about their looks and features?